What is the difference between Swap and ThredUp?
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I have been thrifting for a very long time but sometimes I like to go to Swap and ThredUp. I have been using their site for about 12 years. They have very nice clothes but both of them are kind of different.
ThredUp measures the clothing items and then you can determine whether it is big or small enough for you. You will also know how long a dress, skirt, or pants are. This is helpful because I don't really like sending clothing back to ThredUp.
When the clothes come they are packed nicely in a cute box. I feel as if I am shopping at a boutique. Since I compare my measurements to theirs I haven't had to send anything back in a while.
What I don't like about ThredUp- I think that some of the T-shirts and plainer clothing items could be a lot cheaper. I have also been seeing a lot more fast-fashion items that are cheap to begin with and some of the items cost a lot more on ThredUp than they do on the online sites who sell these throw away fashions.
ThredUp does give you a chance to bundle your items and they give you days to add to your bundle without additional shipping cost. I always think that I am finished shopping but when I find an extra item or two that is on sale, I add that to my bundle.
ThredUp also sell some designer items. Some are cute but in my opinion some looks a bit worn-out for the price they are selling the item for. I do have some Michael Kors clothing that I will be sporting for the Fall and Winter. The amount of time that it takes for them to ship your clothing items is reasonable. I am always excited when I receive my new box.
I have been shopping with Swap for a very long time. I think I started shopping with them first before I started with ThredUp. Back in those days they had a lot of sales. Sometimes I would get five clothing items for $25.00 and I either had to pay for shipping but a lot of times I scored free shipping with them.
Their clothes are nice but sometimes they will say that an item looks like new and it will come with pilling or the item looks old. I used to send some of their clothes back because Swap doesn't list the measurements of each item.
I mostly had a lot of problems with dresses, skirts, and pants or jeans. I have bought a lot of really cute clothes with Swap. I am plus-size and they are really good with having a large variety of plus-size clothing. I still have a lot of cute dresses and clothes that I bought many years from their online store.
They sell some designer items and I have received some cute clothes but like ThredUp, sometimes they sell designer items that are worn out.
Now, let me address the elephant in the room. Swap have a big problem with shipping your items with one or two items missing. This comes without an explanation. It has happened to me so many times.
I usually email them and they will say that the items are lost. How are they lost when you have placed an order and they don't let you know right away that they lost your item. They will refund the items that are (lost) but this isn't a good practice at all.
I used to work as a picker and when an order comes in, the workers go and pick all of the items to include in that order. I could be wrong, but I think they are giving these items to someone else who wants them.
Also, I have waited two months to receive my clothes in the mail. Swap. needs to look at all of the complaints that they have received over the years and make some drastic changes. Their shipping fees have gone up drastically!
They also receive clothes that people consign on Swap. and they literally give these people a few dollars or cents for their expensive, good-quality clothing. This is a very unfair practice. This has been going on for years!
If they make some of the changes mentioned, they will definitely gain more satisfied customers.
